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Conditions of Use

General Terms and Conditions

Zedernshop (owner: Vladimir Jan, Leipziger Str. 156, 67663 Kaiserslautern) takes your order from our shop at www.zedernshop.com based on the following general terms and conditions:

  1. 1 Offer/contract

The contract is achieved as the merchandise is delivered to the customer. The presentation of the products in our online shop is only an invitation to order without engagement. Errors are therefore reserved. By clicking the button “buy”, you place a binding order for products listed on the order page.

Your partner is Vladimir Jan, Leipziger Str. 156, 67663  Kaiserslautern.

  1. 2 Price and shipping

The price is inclusive VAT from seller’s place without the costs of packing and shipping. Additional costs will be charged for packing and shipping. These costs are listed directly on the product pages, in the shopping cart system and on the order page very clearly.

Additional costs for packing and shipping will be charged according to our price list.

You can correct input errors. Then you will be pointed in time, before your statement become binding for you. Please refer to “information on the ordering process” for all further steps to conclude a contract.

  1. 3 Delivery

The delivery time is up to three working days after receipt of payment. On any different delivery times you find our information on the particular product page.

  1. 4 Shipping

We ship worldwide. 

  1. 5 Rights on complaints/defects

If the delivered items have obvious material or manufacturing defects, including transport damage, please inform us about these errors as quickly as possible. However, the failure of this complaint has no consequences for your legal rights. If we grant you - irrespective of your rights -  an additional seller’s warranty, you find details in the warranty conditions that are included with the delivered item. Warranty claims remain valid irrespective of your legal rights.

  1. 6 Rights on ownership

The goods remain our property until full payment. Before the passage of ownership any pawning, transference of backup, processing or rearrangement without our consent is prohibited.

  1. 7 Terms of payment

You can only choose from the payment methods which are offered in the shop. The customer has to pay the costs for return, if the delivered goods correspond to the ordered and if the price of the returned goods does not  climb over 40 € or if the customer has not paid the full price or a partially amount as agreed in the contract at the time of withdrawal. You have a right of set-off only in the case that your counterclaims have been legally established in court or undisputed or acknowledged by us in writing.

 

  1. 8 Liability

We exclude our liability for slightly negligent breaches of duty, provided these are not contractual obligations, damages resulting from injury of life, limb or health or warranty claims or contact the Product Liability Act. The same applies for breaches of duty of any of our agents.

  1. 9 Data protection

Data of customers are charged only to the purpose of conclusion of the contract. Inventory and usage data of customers are collected, processed or used as far as they are required for the execution of the contract. For further details please look at data protection.
For security reasons your data are no longer accessible over the Internet after ending of your order.

  1. 10 Contract language and contract text

The contract language is German. The contract text is stored on our internal systems.

  1. 11 Other terms and conditions

Should one or more provisions of these general terms and conditions in whole or in part get invalid or lose their legal validity later, the validity of the terms and conditions should not be affected otherwise. You can always check the general terms and conditions on www.zedernshop.com. The order information and the general terms and conditions will be sent by e-mail.
Jurisdiction is the court competent for 67663 Kaiserslautern, if the customer is a merchant, legal person under public law or a public legal special fund. Vladimir Jan, Leipziger Str. 156, 67663 Kaiserslautern has additionally the right to sue in another jurisdiction acceptable to the customer.

  1. 12 Information about ordering

If you find the product you want, you can put it without obligation in the shopping cart by clicking the button “buy now”. You can check the contents of the basket any time without obligation by clicking the button “shopping cart”. You can take away products from the basket any time by clicking the button “remove”. If you want to buy the chosen products, click on “checkout”. Please enter your data then. The mandatory fields are marked with an asterisk  “*”. Registration is required if you are an entrepreneur. Your data is transferred coded. After entering your data and select the payment method, you go to the order page with the button “check information” to look up your entries again. By clicking the button “buy”, you complete your ordering process. You can break down the process any time by closing the browser window. On each page you will receive additional information, e. g. information about corrections.

“Vladimir Jan” import-export of natural products, Leipziger Str. 156, 67663 Kaiserslautern, Germany
Tel: +49 631-34288373          Fax: +49 631-34288372

Turnover tax identification number as requested by § 27a VAT law: DE 211 923 038

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